FFB77 FAQ — All your questions answered here

No. Only one account is permitted per mobile number and device. Creating multiple accounts may result in all accounts being suspended and balances forfeited. Separate family members may each open their own account using their own mobile number.

Minimum age to register at FFB77 18 years. Date of birth is required at registration and age is verified during KYC. Accounts belonging to users under 18 will be permanently closed.

KYC (Know Your Customer) is the identity verification process required before your first withdrawal. Documents needed:

• Photo of your National ID (NID) or passport
• A recent photo of yourself

Send your documents to support@ffb77.ws or upload them via live chat. Verification is typically completed within 24 hours.

Yes. To close your account, send an email to support@ffb77.ws. If you have a remaining balance, please withdraw it first. If you wish to close your account due to a gambling concern, please contact our Responsible Gaming Use the Self-Exclusion feature on the page.

Name changes are generally not permitted as your name is tied to KYC verification. To change your mobile number, please contact support — you will need to verify ownership of the old number.

Yes! If you register using an existing FFB77 member's referral code, both you and the referrer will receive a bonus. The referral code is entered in the third step of the registration form. For more details On the bonus page will be awarded.

We support all popular payment methods in Bangladesh:

• bKash — Fastest & most popular
• Nagad — Instant processing
• Rocket — Dutch-Bangla Mobile Banking
• Bank Transfer — for larger amounts

For more details, Payment Page Visit us.

• Minimum deposit: ৳200 (Mobile Banking) / ৳500 (Bank)
• Maximum deposit: ৳5,00,000 per day
• Minimum withdrawal: ৳500
• Maximum Withdrawal: ৳2,00,000 per day

Withdrawals may be restricted if the bonus wagering requirement has not been met.

• bKash / Nagad / Rocket: Typically 5–15 minutes
• Bank Transfer: 1–3 business days

Without completed KYC, your first withdrawal may take longer to process. Requests submitted between 11 PM and 6 AM may be processed the following morning.

FFB77 does not charge any processing fees. However, your mobile banking operator (bKash/Nagad) may apply their own transfer charges, and bank transfers may be subject to the respective bank's fees.

Please wait 15 minutes first. If the issue persists:

• Save a screenshot or reference number of the transaction
• Email us at support@ffb77.ws or reach out via Live Chat
• The support team will resolve your issue within 24 hours

Your withdrawal may remain pending for the following reasons:

• If KYC verification is not completed
• If the bonus wagering requirements are not met
• Security verification in progress

If a withdrawal has been pending for more than 24 hours, please contact support.

No. Deposits and withdrawals must be made from the same payment account in your name. Using a third party's account may cause verification issues and your funds could be held.

FFB77 currently supports transactions in Bangladeshi Taka (BDT) only. USD and cryptocurrency are not accepted directly. We do plan to add more payment options in the future.

On your first deposit after registration Welcome Bonus up to 200% — up to ৳10,000. For example: deposit ৳2,000 and receive ৳4,000 as a bonus, giving you a total balance of ৳6,000. The bonus is credited automatically.

The wagering requirement for the Welcome Bonus is 8× the bonus amount. For example, if you receive a ৳4,000 bonus, you must wager ৳32,000. Bets on any game contribute to the wagering requirement, though some games may contribute at a lower rate. If the requirement is not met within 30 days, the bonus will be forfeited.

FFB77 offers a wide range of bonuses:

• Daily Reload Bonus: Extra bonus on every new daily deposit
• Cashback: 5–15% based on weekly losses
• Referral Bonus: Refer a friend and both of you get a bonus
• Seasonal Offers: During special occasions including IPL and World Cup

Details On the bonus page View.

Yes. Simply leave the bonus code field blank at the time of deposit, or select the "No Bonus" option. This is ideal if you want to withdraw without meeting any wagering requirements.

Yes. Each bonus comes with an expiry period:

• Welcome Bonus: 30 days
• Daily Reload: 7 days
• Cashback: 14 days

If the wagering requirement is not met within the validity period, the bonus will be automatically cancelled.

Yes, free bets and free spins are offered during special promotions — typically around new game launches, major tournaments, or anniversary events. To see active offers, Bonus Page Check back regularly.

Yes, once the wagering requirements are met, the full amount won from bonus funds can be withdrawn. Until then, bonus funds are held separately and cannot be withdrawn directly.

FFB77 offers thousands of Sports Betting markets:

• Cricket: IPL, BPL, World Cup, T20, ODI, Test
• Football: EPL, La Liga, Champions League
• Tennis, Badminton, Volleyball
• Live Casino: Teen Patti, Roulette, Blackjack, Baccarat
• Slots & Jackpot Games

Details On the bet page and On the Match Odds page View.

Live Betting (In-Play) means placing bets in real time while a match is in progress. Odds shift after every over, goal, or point — for instance, in cricket, a falling wicket will lengthen the batting side's odds. The need for quick decisions and the added excitement make it the most popular way to bet.

FFB77 uses decimal odds. The calculation is straightforward:

Potential total winnings = Stake amount × Odds

Example: ৳1,000 bet × 2.50 odds = ৳2,500 (profit ৳1,500). Detailed Odds Guide On the Match Odds page will be awarded.

Once a bet is confirmed, it generally cannot be cancelled. However, exceptions may apply in certain situations:

• Bets are refunded if a match is cancelled or suspended
• Bets placed at incorrect odds due to a system error on FFB77's end may be voided
• The "Cash Out" feature (available on select markets) lets you settle a bet before the event concludes

Yes. FFB77 supports "Parlay" or "Accumulator" bets — combining the outcomes of multiple matches into a single bet. If all selections are correct, the odds multiply for a significantly larger payout. Higher risk, but higher reward.

FFB77's In jackpot games There are three types of jackpots:

• Mini Jackpot: Smaller amounts, won more frequently
• Major Jackpot: Moderate amounts, occasionally
• Grand Jackpot: Larger prizes, less frequently

Every spin contributes to the jackpot pool, which is triggered at random.

If a match is cancelled or ends without a defined resolution, the full stake is generally refunded. In some cases, if a specific innings or round has been completed, the bet may be settled based on the result up to that point.

Bet limits vary by market and game:

• Sports Betting: Minimum ৳50, maximum ৳50,000 per bet
• Live Casino: Minimum ৳100, varies by game
• Slots: Minimum ৳10

VIP members may be eligible for higher limits.

On the Login Page Click the "Forgot Password?" link. Enter your registered mobile number and you will receive an OTP. Use the OTP to set a new password. If you have also forgotten your mobile number, contact support@ffb77.ws.

Instantly:

• Change your password immediately
• Email us at support@ffb77.ws or reach out via Live Chat
• Support will temporarily lock your account and launch an investigation

If you notice any unauthorized transactions, report them with supporting evidence and an investigation will be conducted.

Yes. FFB77 uses 256-bit SSL encryption. Your information is never sold to third parties. For full details, please see our Privacy Policy Read it. We comply with GDPR-standard data protection practices.

Your account may be temporarily suspended if:

• Multiple incorrect password attempts are made (locked for 30 minutes)
• KYC verification is pending
• Suspicious security-related activity detected
• There is an allegation of rule violation

Contact support@ffb77.ws to find out why.

FFB77 uses OTP-based login verification. Signing in from a new device will automatically trigger an OTP check. For stronger account protection, contact our support team.

VIP points start accumulating from your very first day of registration. Points are earned based on each bet placed. As your points grow, so does your tier:

• Bronze → Silver → Gold → Platinum → Diamond

Higher tiers unlock greater cashback, higher bet limits, and exclusive offers. For details, On the VIP page View.

Ways to earn points:

• Sports Betting — 1 point per ৳100 wagered
• Live Casino — 1 point per ৳50 bet
• Slots — 1 point per ৳20 bet
• Daily Login Bonus Points

Bets placed with bonus balance may earn fewer points.

VIP tier status is reviewed every 3 months. If you haven't accumulated enough points within the review period, you may be downgraded to a lower tier. You will be notified in advance before any downgrade, and you may have the opportunity to retain certain benefits.

Exclusive perks for VIP members:

• Weekly cashback at high rates (10–20%)
• Higher withdrawal limits
• Personal Account Manager
• Exclusive Promotions & Early Access
• Faster Withdrawal Processing

Yes. Once you accumulate a certain number of points, they can be converted into account balance. Typically, 100 points = ৳10 balance. Redeemed balance carries reduced or no wagering requirements. For more details, On the VIP page View.